About jane

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jane Switched-on
01-02-2017

Re: shorking bill

There are two Meter no. on my bill. On my last bill,Meter no. QR0476##Read Read Start End Heating Conversion Usagedate type read read value factor MJ12 Jul Estimate 194 197.01 37.73000 1.040900 118.024 Oct Estimate 197.01 228.57 37.73000 1.040900 1,239.3Meter no. WR0649##12 Jul Estimate 194 196.8 37.73000 1.040900 109.654 Oct Actual 196.8 226.12 37.73000 1.040900 1,151.34On recent bill: Meter no. QR0476##Read Read Start End Heating Conversion Usagedate type read read value factor MJ3 Jan Actual ...
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jane Switched-on
01-02-2017

shorking bill

I had received an unusual amount bill $700+, my bill normally between $90-$130. I had an online chat with customer service on AGL website, she told me I have to pay for it, and next time (April) some meter reader come in, if the bill is wrong, I will have a credit. Or I can raise a request, which will cost me $19 something. I don't understand why I have to pay $700 (it's nearly one & half years gas bill amount) in advance or $19 for something not even my fault. I'm live in on my own in a two bed ...
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