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FSA Semiconductor
24-07-2018

Re: Trying to get special meter reading

Hi JaydenI sent an email to AGL yesterday but, as I had not received a reply, I posted on the community message board. You replied to the message board almost immediately.I will now send an email message with detailsRegardsFelicity
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FSA Semiconductor
24-07-2018

Re: Trying to get special meter reading

Hello JaydenI had no sooner posted the last message that yet another message arrived from AGL:- "Hi, we are unable to complete your gas connection. Please call AGL on etc., etc., "I want to know WHY and what, if anything, I can do about it.Do I need to contact Origin or Jemena, for instance? If so, to whom do I speak, etc.?Very frustrating and not good.I really do want information now!
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FSA Semiconductor
24-07-2018

Re: Trying to get special meter reading

Re: Trying to get special meter reading (The AGL Community Subscription Update)Hello JaydenThanks for your reply.First, let me state that your AGL support/resolutions people were all as helpful as they could be. Each tried and appeared to be successful in helping me. Then, a few days later, I’d receive a text message from AGL stating my request was unable to be fulfilled due to a ‘system issue’ and no other information.I would be very happy if you would reply to me about this.I obviously don’t w ...
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FSA Semiconductor
22-07-2018

Trying to get special meter reading

I arranged to change to my accounts to Origin in mid-May 2018. AGL then offered me a much better deal so I decided I wanted to stay with AGL. My electricity account was retained by AGL but my gas account was taken by Origin (my last AGL gas bill was dated 4 June 2018.I tried to stop this transfer. I have been trying to get a SPECIAL METER READING to enable a quick return to AGL since 5 June 2018. I have rung AGL many times (including today - again! - 22 July 2018) to arrange a Special Meter Read ...
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