Have you turned off and on your computer? Just kidding (couldn't resist on SysAdmin Day). Sorry to hear it's not working for you even after all the things you have tried. Clearing cache on Chrome on both Windows and Mac worked for me instantaneously. Only other thing you could try is to login into your AGL account on different computer (may be friends or at work) after clearing the cache. If this doesn't work then you should give AGL a call - may be something wrong on their side. Good luck and ...