About Alma

As at today there has not been any resolution, No one has contacted me to talk about the matter. My next account is already showing a $700 bill for two months in a household of 2 people that we are hardly there. I will be lodging an official complain to ACCC if this is not resolved asap. Regards

Hi RC2, I hear your frustration, I am in similar position, AGL reader is charging me for more than double of what my solar reader shows and not answer for over a month. Their customer service is terrible. I am personally considering to move elsewhere, not for better pricing just for fair readings the least

Hi there, The readings of AGL Kw consumed in my house are double than the actual kw consumed as per my solar reader. I reported this weeks ago and send prove of readings from the first qtr bill were i was charged over double. I was told that the fact will be investigated and I would have an answer within 10 days , this was a month ago. This is frustrating and disappointing as you show no issues with taking payments from the clients accounts without investigating your errors. If would apprec ...

Hi there I have just moved into a new property and I need to disconnect the electricity from the rental