Thank you for accepting that the error is an AGL error, as I was originally told by AGL that it was my banks error. For now I just need to know for peace of mind that this issue doesn’t reoccur, I am on a fortnightly aged pension and don’t do direct debit as it sometimes falls at the wrong side of my pension being deposited into my bank. I also need the money taken out incorrectly by AGL to be credited back into my account as quickly as possible so that I can pay my car insurance which is unpaid ...
