THANK YOU DAVID. I HAVE DONE SO. APPOINTMENT MADE TODAY BUT WAS CANCELLED BY AGL LAST MINUTE. THEY SAID NO PROBLEM DETECTED SO THEY CANCELLED IT. BUT I WAS STILL RECEIVING NO INTERNET. I CALLED TO COMPLAIN AND NOW NEW APPOINTED FOR THURSDAY. I REALLY HOPE THIS GETS SORTED OTHERWISE I WILL HAVE TO RESORT TO LEGAL MEANS OR THE OMBUDSMAN ROUTE.