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14 results
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15-04-2020
03:48 PM
My gas account number is = update the email address for the bill.
29-05-2019
04:44 PM
1 Like
I want to change my email address in 'Contact Details' but I cannot do that unless I first enter a mobile phone number. I don't have a mobile phone so am unable to make the change as your s...
03-05-2019
03:25 PM
...y bills on line and clicked the email my receipt. The receipt arrived in my email OK. I have raised a query with AGL and all they said was that they would update my email address... which was a...
10-08-2021
04:11 PM
...APN, I have to provide them with my NMI and my personal details. Once they check this matches their records, they can provide me with access to my meter reading data. SAPN records are updated when a r...
19-12-2019
02:25 PM
Over the past 8 months I have tried numerous times to update our e-billing email address. Have used My Account, the AGL online chat and also the AGL phone number. Each time the system and the a...
10-03-2020
02:05 PM
Hi, I can't seem to access live chat from your website. There is no link and not responsive. I would like to request for actual meter reading during business hours. Could you please help to as...
04-08-2020
07:35 PM
...ection of my account. Payment pending: $545.37 Your account balance may take up to 2 business days to update. Does this mean that I need to wait up to 2 business days for it to reflect i...
24-05-2020
06:25 PM
I have worked with several people on my problem over the past 9 months. I do not get an email update either letting me know that my account is ready for payment, or my acount is ready to d...
20-03-2019
10:09 PM
Hi, I'd like to add my partner to my AGL account. I've already added him as an authorised person, but his name doesn't appear on any of our statements and he also doesn't get emailed any b...
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