I am an Agl customer and I recently installed solar panels. I contacted Agl in regards to this and I was told that Agl will charge 165 dollars for reconfiguring already installed smartmeter...
I have looked in the Energy Use page which only provides a graph for yearly data. The meter is a SmartMeter with solar connected so is obviously taking 30minute interval data for Net Fee-In m...
I installed solar almost 2 weeks into the start of my last bill in November and then waited till late December for my smartmeter agl has estimated those 2 months. Wouldn’t the estimations be on u...
After 80 days, 2 incorrect bills and half a dozen phone sessions with AGL, I feel the need for a bit of a rant. We have a smartmeter. We have changed retailers on pretty much an annual b...
Hi all, We've just had an 11kw solar (limited to 5kw feed in) and smartmeter installed, with the meter complete last Wednesday 20/10. We've since had the AGL app updated to show s...
Recently had my smart digital meter reconfigured for Solar. I am told that I will be charged $165. Can someone justify this charge. The reconfiguration was done remotely. I called 13/6 afternoon a...
Since the installation of a smart power meter our usage has doubled. There has been no change in usage behaviour on our side. How can that be explained?
Hi, Anyone care to explain that at this point in the 21st century we have smartmeters and yet the data upload to myAGL takes 48 hours? Is this the norm or do I have a problem that needs fixing b...