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9 results
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14-09-2018
10:42 AM
After joining online accounts and no longer receiving paper bills, I did not get notified by email or mobile that my electricity and gas bill were due. I happened to find this out by checking my g...
05-07-2016
08:55 AM
Hi, Recently received a text message saying that I have an overdue bill.. I never received a bill in the mail or to my email.. This is frustrating because now I can't benefit from paying e...
20-08-2017
10:45 PM
I just received my bill from AGL and saw the new prices. Although I expecting some price hike due to what I had seen on the new, I was not notified of this as per the terms of my market contract, s...
19-07-2019
10:53 PM
...xplicitly alert the customer to the issue and potential consequences by phone or email. For example, reformatting the bill email to include a notification that there was an issue would avoid t...
02-10-2017
10:11 PM
...y AGL (nearly 20% increase in electricity). No notification was sent to me, but I noticed this increase on my recent bill! It is such as disgraceful gesture that AGL shift my electricity consumption o...
06-01-2018
12:11 AM
26 percent discount has not been applied to my bill last 5~6month without any notification
19-03-2019
11:29 AM
I have logged into AGL and want to change my billing address on my mailed bill. I do not want electronic bill. Where do I change the mailing address?
08-08-2017
09:10 PM
...ith no direct acknowledgment of my notification. I am quite willing to send you my email and the reply as an attachment.(How would I do this?) I was not impressed. The email was sent by Jayden (A127518)....
22-10-2019
09:26 PM
I tried to contac consultant today, but I was not successful. I only got as far as Community Board. Maybe because it was close to 21:00 on Tuessday 22nd October 2019 I did not have information u...