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29-07-2019
01:32 AM
As I receive bills by email. All I'm told in that email is what amount is due and to press make payment button once I'm in section to make my payment I'm asked to enter the account number located o...
Show results in replies (5)
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Hi Clevo8, Welcome to the AGL Community! Each time an bill is e...
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...ocate your bills via My Account, click on the Billing tab. Under Bill History, click the drop down a...
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If I cannot readily see and print my Gas bill then I will simply cancel from e receipt. Your new w...
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I don't have problems logging into my account, but where is the Bill download link. Everything I s...
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...or AGL to send the bill to you via email. As you are having issues I suggest that you RING A...
26-08-2019
10:15 AM
I want all of my bills from 08/2018 to 01/2019, but I can not find them in my account. So please email those bills. Thank you.
11-12-2020
02:06 PM
I have been receiving my gas and electricity bills by email for over 2 years. Last year AGL sent me my gas bill by post as they couldn't send it by email, now the electricity bill is having the s...
22-04-2021
08:25 PM
Hello, I could not find it in my account 2 bills that I need. It is for electricity between 14/09/2020 to 14/12/2020 and gas between 14/10/2020 to 14/12/2020. How would I be able to recover t...
04-04-2018
10:48 AM
I just received a bill for 29.93 dollars ive been here just over a week and suppose to recieve every quarter my name is Frederick im suppose to get a echo s...
Show results in replies (5)
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...ayments will be carried forward on to your next bill. Kind regards, Jayden
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I need my bill please
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My bill has not arrived,im sure its due
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The bill was paid twice, in error Can you please assure me the next bill will have the credit t...
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Hi @occa9514! Welcome to AGL Community! You can view your billing and p...
19-03-2020
05:03 PM
1 Like
Hi, Bill Period : 12 Dec 2019 to 10 Mar 2020 We are a family of four ( 2 parent, 2 kids (5y, 1y) ). We use gas for cooking, we do not use it for any other purposes like heating w...
Show results in replies (7)
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...ddress discrepancy in the bill. Kindly review the bill and revert. Thanks Swarup
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Hello, yes we have had the same issue our gas bill is saying we use more than 5 p...
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...ith this very high Gas bill. As I am also got charged for 20 times 5 people household where in fact I...
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...ot inside my unit. Post this, I received a couple of confusing correction bills. It does n...
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...ictures of the two meters for your reference. Also attaching the screen shot of bill showing contradicting a...
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...o your account and click "Send a Message". Rest assured that any discrepancy in the bill can e...
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Hi Swarup! Welcome to AGL Community! We'll certainly need to do a few checks with ...
10-02-2021
11:52 AM
After multiple email attempts and 3 extensive phone calls ending twice in 'resolutions centre' I still cannot get a definitive answer as to 1. Why is my electricity bill blocked and not visible to c...
Show results in replies (6)
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Note that if you are currently on a bill block and unable to view your usage info through My A...
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I am also bill blocked and I feel I am paying to much I have moved house and pay bill smoothing a...
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Further to my previous response. Originally I was told I was bill blocked by AUSGRID. However a...
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Hi @Miles , a "bill block" means you aren't issued any bills and don't need to pay. It s...
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We are also bill blocked right now and have no idea what we owe, what credit we have and what is g...
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I too have the same issue except have only been locked for 3 weeks. AGL told me I was bill b...
19-04-2019
11:51 PM
Hi, While accessing my AGL account at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available: 16 Sep to 2 Oct 2018 3 Oct to 2...
17-05-2019
01:28 PM
Hi I need more time to pay my bill
14-11-2017
07:15 PM
1 Like
PLEASE HELP AGL, so it appears, is participating in a practice of Fake Billing called SCAM or SLAM Billing. This is whereby AGL does not have a contract and does not have the name of the c...
Show results in replies (3)
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...utstanding amounts. After the new owners bought and moved in, they got an AGL gas bill, in t...
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...etter is engineered to frighten elderly or confused people into paying for a bill that has nothing to d...
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...ommunity. I can confirm that the Energy Consumer bills are a legitimate invoice from AGL. O...
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