I have been on the phone today to AGL Customer Resolutions and I have been told that my AGL Billing has been blocked by Active Stream. There will be a minimum wait of 10 days. I am very c...
I have received a 'fake' paper bill in the mail from AGL saying I owe money to them. I have not had an electricity account with them, ever. I am with another provider, since November last year. T...
...s "Calling from AGL Energy as their is a problem with your account". She started by telling me that "this call will be recorded for monitoring and coaching purposes" making it sound really genuine. S...
Is there anyway to contact AGL by email instead of calling. It takes about 5 minutes just to get into the queue after you press this button, press that button, listen to all the messages,&n...
Is anybody familiar with the AGL payment matching program and how to be eligible for it? I have been a loyal AGL customer for 12 years, never missed a payment but have huge bills that I just can’t g...
I am a new customer and signed up for an AGL account this Monday. Our electricity and gas connection has been scheduled for the middle of this month. On Monday, I did see my AGL online a...
Hello AGL. On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $5...