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03-12-2019
08:00 PM
...er AGL website I would read 240.2145 but the bill said is 100 times this figure and then multiple by 10, so it is 1000 times the reading? Total usage for 31 days per the bill I received i...
25-03-2019
06:48 PM
Hey AGL, Im having an issue viewing my usage on both the mobile app and the website on a laptop. When trying to load the usage I just keep getting the AGL loading logo spinning constantly.&n...
15-03-2020
09:25 PM
Looking at the usage on the website suddenly for the last 4 days or so my usage is showing as high and is showing as estimated.....i have a smart meter so why would it now show as estimated when p...
01-06-2021
09:52 AM
I see this is discussed regualrly but most people just refer to the app not updating usuage data however the website hasn't updated either since Friday 28 May. Its been said that it takes up t...
06-02-2019
08:14 PM
...ith a usage of 44,215.13 MJ for the year. This appears to be incredibly high compared to the average household and I'm wondering if AGL is calculating my bill correctly. (I used the website...
27-11-2020
05:43 PM
Need help, app usage not updating since September 24th, around the time of the updated smart meter Also not showing when I go into my account on agl website
04-03-2020
07:01 PM
Story Short - 2 people, 2 bedroom unit . With a staggering $350 Bill Quarterly. We don't have A/C , we don't have a washing machine, we don't use the heater at all. We use ...
09-01-2019
10:45 AM
...elow). Per AGL website I would read 1142.6393 but the bill said 114263.93 then it gets multiplied by 10 again?!? Total usage for 34 days per the bill I received is 2...
11-05-2021
10:15 AM
Looking at the Usage chart for the current billing period on the AGL website, it tells me that I've sold 1445.96kWh back to the grid for a value of $151.50. My solar feed-in tariff is 12.40c. By my c...
15-04-2022
02:00 PM
I am trying to understand how the "Demand Tariff" is determined. AGL Description: Demand Charges are based on the load you place on the electricity network. It is measured over 30-minute int...
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