Hi there, Looking to download all of my usagedata, preferably in a CSV format but can manage with other formats. I don't have a smart meter and am comfortable with what's shown on the b...
Hi, please direct me to the right department to fix my issue. Solar connection team? Can't track my usage since 4Th july and we are in Aug already. see attatchment. No matter where I l...
Hi I am a new customer and wanted to know when will I be able to start seeing my Usage? I have downloaded the application for Android but in the usage tab its still saying connecting in p...
I'm trying to reconcile the usagedata between what the AGL App tells me and what my SolarEdge monitoring system tells me. According to the AGL App for the month of December, 2020 I: P...
I am trying to access my energy usage. but both on the phone and on my PC, I go to https://myaccount.agl.com.au/usage and just get a spinning wheel. what's the root cause of this?
Hi guys, So I'm a new user since 01.03.2019. I didn't receive the first bill yet, but I can see on my app estimated usage and it confused me. For example on the day we were moving in, so n...
Hi there, My account and AGL App has not updated usagedata since 8 January 2020. Could someone please resolve this? I have messaged numerous times on live chat and nothing has b...