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04-05-2020
12:26 PM
Hi there, Looking to download all of my usage data, preferably in a CSV format but can manage with other formats. I don't have a smart meter and am comfortable with what's shown on the b...
02-08-2019
06:24 PM
Hi, please direct me to the right department to fix my issue. Solar connection team? Can't track my usage since 4Th july and we are in Aug already. see attatchment. No matter where I l...
Show results in replies (5)
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...ear you cannot view your usage, if you are in QLD this is likely due to the COVID Support payment of $2...
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Hi Jayden, I have experienced the same issue since 4 June 2020, can u please help me fix i...
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Coincidentally, I also have no usage data since this date. Wondering if there is a bigger issue? I...
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Hi, No data usage available on my app since Nov 2020. Please could you fix the problem......
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...am able to see my data now. Cheers
26-02-2019
12:39 AM
Hi I am a new customer and wanted to know when will I be able to start seeing my Usage? I have downloaded the application for Android but in the usage tab its still saying connecting in p...
01-01-2021
05:17 PM
I'm trying to reconcile the usage data between what the AGL App tells me and what my SolarEdge monitoring system tells me. According to the AGL App for the month of December, 2020 I: P...
11-02-2019
08:11 PM
Its been almost 2 weeks since the app is updating the daily usage. I am not sure what is going on. Please help.
03-10-2019
10:02 PM
I am trying to access my energy usage. but both on the phone and on my PC, I go to https://myaccount.agl.com.au/usage and just get a spinning wheel. what's the root cause of this?
- Tags
- usage
15-03-2019
04:55 PM
1 Like
Hi guys, So I'm a new user since 01.03.2019. I didn't receive the first bill yet, but I can see on my app estimated usage and it confused me. For example on the day we were moving in, so n...
07-05-2020
12:11 PM
Both my mobile app and account on the web doesn't show the electricity usage and solar export since 29 April 2020.
18-03-2019
02:00 PM
...onthly usage,...) from the meter online / with an App? How? Thanks, erdbrink
29-01-2020
03:34 PM
Hi there, My account and AGL App has not updated usage data since 8 January 2020. Could someone please resolve this? I have messaged numerous times on live chat and nothing has b...
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