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19 results
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22-10-2017
06:30 PM
Why is it when I check my account it is never updated, payments I make are not shown for many many days. It is the 21st century shouldnt AGL be up with the new technology. It is annoying
16-10-2019
03:45 AM
...hich they are available to do daily until midnight. I have been really sick and unable to chase until now, but I’ve read the *’s, the ^’s and all the exclusions I can find on your website and i...
28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
09-08-2018
09:19 AM
I have a digital meter and I like to download my usage detail to excel and reconcile with my meter reading. Most of the time I have no problems but since 4 August, the download shows readings t...
07-11-2020
10:51 PM
Earlier today I tried to sign up to AGL, however the website wasn't working. So I decided to call up, eventually got through to someone and communication was rough so the connection date is i...
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02-07-2016
01:53 PM
...ariff I have been put on which is Solar where there is only one tariff on offer, it looks like my rates have gone up around 13-16% depending on summer/winter etc. Nol matter who I ask on your c...
25-08-2016
03:50 PM
Last month I received an extremely high gas bill which is 1,301 AUD. I'm quite sure that it is not normal to have such a high bill like this. Anyway I just moved in the apartment for first month. The...
10-02-2018
01:33 AM
2 Likes
Why am I no longer able to look up my account balance? I used to do this via the app. However now all it shows me is my next due bill smoothing amount and due date. I thought maybe if I l...
24-12-2018
01:14 PM
...ot back date concession cards . I am pretty sure other energy companies do, plus it is their error as I could not add it through the website. Am I on the right path here?
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