I am in postcode 3088 with ausnet. What hours apply to my peak and off-peak with my timeoff use tariff? Historically it was 7am-10pm M-F Peak in WINTER and 8am-11pm M-F SUMMER. &n...
AGL recently switched me to "TimeofUse" structure identified as PEAK - SHOULDER - CONTROLLED LOAD. I down loaded my usage data and find that since the change (10th December) that the report shows o...
I would like to know why I was offered a digital meter installation to be part of a peak rewards programme yet my tariff has stayed at a flat rate. This was misleading as peak is mentioned and it w...
We requested a reconfiguration of our meter from Single Rate to Time-of-Use (TOU) and this was completed at the start of March. Our postcode is 2145 and we are in the Endeavour Energy distribution z...
My AGL app tells me the electricity consumption at hours like 5:30 am etc. My property is under construction and the only time electricity is consumed is when trades turn up after 8 am a...
...nderfloor heating that is currently running on controlled load in the evening. How do I take advantage of this cheaper shoulder rate as there is currently no power being delivered to the underfloor h...
What is the typical time to install a new service line to our house? We have installed a pool and requested a new connection on December 8th. It is now March 9th and we still do not e...