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28-04-2021
06:08 PM
We only use gas 5 - 7 months of the year, yet we get charged a supply charge every month even when there is no supply. If no gas is being supplied to the property, it seems a bit steep to be h...
Show results in replies (5)
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...an't use gas, that means you aren't receiving supply and of course won't be billed with a supply charge...
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Supply charge is the charge for supplying energy to the premises regardless of how much energy is u...
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...omething we aren't using. At least a reduced supply charge for the months that there is no supply...
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...ou are not using the service you should not be charged the 'supply' fee as you are not being s...
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...hat does not charge any supply charge, it's always a good idea to shop around for the best deal in y...
21-07-2020
05:09 PM
We have 3 meters and I noticed we are getting charged a quarterly charge for each meter. can you please explain this? thanks V
21-07-2020
06:04 PM
Got an email stating my energy charges were to be increased. Don’t quite understand why it is not simply said that in an effort to keep profitable we are going to increase your supply charge, as t...
24-07-2020
06:48 AM
1 Like
I understand that services go up in price, but why does the supply charge (and then the GST) go up? It's not like we've had new lines/pipes etc put in... isn't that double dipping? Aren't w...
23-09-2020
01:54 PM
My New bill has a daily suppky charge of $3.48. That is excessive it used to be under a dollar. I get solar feed in tarrifs but they are minimal as well. I think 10$.
13-04-2020
05:49 PM
I am looking for a new energy provider. Can you tell me if AG charges a solar meter charge? Also on www.energymadeeasy.gov.au it says a recurring charge of $28.11. Does anyone know what this would b...
28-02-2019
07:43 PM
I am on the employee freedom plan and monthly electricity billing. The usage is meant to be charged for the first 1020kwH at my contract rate and thereafter at the second stated rate. As my b...
Show results in replies (5)
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...ithout any discount applied and the supply charge excluded for that period, and averaged the unit p...
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... For a monthly billing cycle, you should expect to be charged at this rate for the f...
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Hi Touser, I'll be happy to double check these calculations for you. In o...
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just sent you a message with the details
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Hello Jaydeny Yes your figures were correct! I double checked my roughies and realised my miscalcu...
28-04-2020
12:18 PM
my account is billed from 3 April 2020. There has been no one in the apartment since 12 March 2020.
The invoice is for $307.51.
31-07-2019
11:48 PM
...ccasions with one stating the initial reading started at "0", has a general sausage charge, a supply's charge AND a "general usage next charge" which I've never had before and is over $600???? Not to mention no...
02-08-2020
10:26 AM
...hat's more, the July charge from the new meter was $250. Something is wrong. Appreciate any advice or assistance Thank you!
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