Hi I am a resident of Dondingalong NSW 2440 (near Kempsey) and am about to install a residential solar system. You offer attractive feed in rates with some conditions and I intend to m...
I was informed today by AGL that they do not refund solar credits at all. When I said I had enquired last year and had received a credit, the lady said I hadn't. I have been receiving r...
Why isn't our Solar Power generation and export to you shown in our Bills from you. I was led to believe that your installation of the Smart Meter would facillitate the production of our solar p...
I am looking for a new energy provider. Can you tell me if AG charges a solar meter charge? Also on www.energymadeeasy.gov.au it says a recurring charge of $28.11. Does anyone know what this would b...
Hi, I have got a noob question. On the AGL solar savers plan, does the peak/off-peak/shoulder pricing still apply? or is it a fixed pricing if we buy from grid when there is no sunshine....
I have called twice to confirm that I do not need to perform any additional actions to ensure my solar feed is getting recorded, however 'My Usage' still shows no FiT. My smart meter has an export f...
Hello AGL. On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $50 ...
...he feed in from my solar. Total cost $296.39 - GST $ 38.82 BUT this should be $29.64!! However I fed in $91.83 of energy from my Solar system which is GST exempt COULD this be the d...
My meter is read 3 monthly. The inbetween bills are estimates. I have been told by your call centre that the credits will only be paid out on an actual reading. I note that the AGL moderator says "th...