Hi I am trying to find someone to get in touch with to get some help. We had a smartmeter installed in our home when we were at work, this was quite some time ago, however, I have been u...
My meter had to be changed when I had solar panels put on the roof, at a cost to us, with AGL, thought it was a smartmeter but still needs access for reading. What sort of meters were the old ones c...
Hi, I have a smartmeter and Solar PV system and recently switched to AGL. I have actual reads being shown on AGL portal for the first 5 days and then one day of estimated read followed by a...
I had my meter box upgraded to a smart digital meter on 23rd October 2020. Since then my AGL app has been showing my actual usage from the new digital meter. Suddenly on 5th November, my A...
I’m a brand new AGL customer. We have an existing smartmeter with solar panels. Our first bill shows an estimated reading that is way out. If I try to use your ‘Enter Your MeterRead’ f...
We had two smartmeters installed two days ago - one is an MK10 D and the other an MK7A The readings are confusing and do not correspond with the manual, my readings are like this: &n...
Hello, We have had solar for a couple of years and at the same time, had a smartmeter installed. On most days, the feed in is being calculated correctly, but on some days, the AGL app s...