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13-03-2020
08:10 PM
Feedback to Taylor resolutions team! Taylor I just spoke to saved me some money on agl and actually resolved my new address payments and old address. Thankyou for saving me some money Taylor and e...
06-08-2020
11:32 AM
...gents who have assured me it will be fixed in 3-5 days, have assured me of a call back from your Australian Resolutions Team. Yet here I am still waiting for a call back (been promised 3 times) and still w...
12-07-2019
06:53 PM
your promise to include 10k flybuys was dishonored. I feel cheated by AGL and lied too when setting up the account. Zero help from the snoozing girl i spoke too in your resolution team. Disgraceful a...
03-10-2020
04:19 PM
please add my partner 's name in my bill.
07-09-2019
06:34 PM
Since AGL emailed to make me aware that my 6 month old smart meter (upgraded when we installed solar) was not recognising or paying any feed-in from my system, I have called fortnightly (initially) t...
15-08-2020
01:46 PM
App Electricity Usage- on app is not available at all.I have had multiple complaints to do with the website version(since early 2018) that since they got rid of "agl IQ" lost ability to see detail el...
15-11-2018
04:31 PM
I tried posting this yesterday, but it doesn't seem to have worked. Two weeks ago, AGL IQ stopped reporting actual usage and feed-in figures, but keeps repeating the usage from the las...
07-02-2019
05:31 PM
I signed up to AGL account 4 days ago but when I login to my account it says 'account setup in progress'. How longs does it take?
19-12-2017
09:29 AM
...e through to the Customer Resolutions Team. After a bit of chat and searching by the nice lady on the other end of the phone, she is happy to offer me an 18% discount. WTF - why not just offer the h...
13-11-2018
02:22 PM
...poke to promised me they have sent an urgent request to the customer resolutions team to call me back. No one ever did each of those times. I had to contact AGL back myself. - I finally got a call f...