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04-01-2017
10:04 AM
When reading my bill which is off peak. What is the Peak next.
08-07-2016
11:14 AM
...ul 4
Imt***: 64,265 is the meter read for the date 20.06.2016. while my last bill was: So we realised that due to a system error all my 3 bills were wrong and then he s...
03-09-2018
01:56 PM
I tried to send my readings to you but got error message. so here they are as at today. 1.gas 000868 2. elect 19229, 06868, 03933 these are for s...
03-01-2019
08:20 PM
1 Like
...he meter read person had just misread the meter. So my bill went back down to around $300 and i thought that would be the end of my issues. Apparently not, because now this quarter ive received a bill...
Show results in replies (6)
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...as to count for it. I had 3 wrong bills of which 2 were actual reading and 1 estimated.&n...
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...ext bill cycle too. Excuse was incorrect meter reading taken but reading was out by freaking o...
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Interesting to read your experience. We recently received a bill for $916 for a 3 person household....
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...onstantly told me the issue would be fixedbut i continued to recieve bills based off the incorrect metre reading...
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...aking the readings to begin with wasnt resolved! I also had to call and keep getting the bill e...
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Hi Lith, Thank you for getting in touch with us here! Unfortunately meters...
22-02-2021
01:56 PM
Good Morning,
Can you please explain to me why a special fee has been added to my bill on top of an account service fee and what is the money delegated to cover?
R...
01-08-2016
04:08 PM
1 Like
My monthly gas bill is due on the 1st of every month. Which day of the month am I required to provide my own meters reading?
06-06-2018
02:33 PM
...ere assured that there is none. Now I have received my first Gas bill and boom - I see this 'special meter reading fee -DR' of $35.22. I had never requested for any meter reading. Then what is this fee a...
13-04-2018
10:11 AM
1 Like
Why has my digital electricity meter reading been estimated for my new bill? It's supposed to be automatically read, therefore an actual reading should be there. Can you please advise me o...
07-10-2018
12:18 AM
Hi. I just got my first gas bill and it shows that I was charged by "Special Meter Read Fee-DR" twice. The fees are different. The first one is $5.16 and the second one is 9.64. How did the r...
03-12-2019
08:00 PM
...er AGL website I would read 240.2145 but the bill said is 100 times this figure and then multiple by 10, so it is 1000 times the reading? Total usage for 31 days per the bill I received i...
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