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20-06-2018
09:42 PM
Hello, I have made 3 x automatic payments and 1 x Direct Debit to my Electricty and Gas account, but none of the payments are showing in My Account, now it says that I have an overdue a...
06-09-2018
01:13 PM
Hi there, My account shows payment overdue. However, I have paid weeks before due time. It's not my first time to pay, so I am sure the payment information is right. I have the receipt for t...
27-07-2018
11:16 AM
Hi i have been sent a disconection notice but i have stuck to my plan of $200 a fortnight but my bill never changes .Im wondering how far back this goes and if this is why my bill is so high as i n...
05-12-2020
08:11 PM
I am currently in my home country so not able to pay my bill and jobless since March 2019, and on my account its showing that I am not able to take installments or extension plans anymore.So it w...
25-07-2020
06:41 PM
Hi, my gas account is showing overdue but I made the payment 9 days before the bill was due. Can someone please help me?
29-08-2018
08:34 AM
I paid $75 to AGL and it shows as $43.01 on my bill. 2 months ago, I also paid $75 to AGL and it doesn't show on my bill. You had one job!
22-09-2020
09:13 AM
Any chance my last electricity bill that I paid on Sunday will be reflected in my account as paid? Or will it keep showing that it’s overdue?
20-02-2018
03:23 PM
...ike 7 days or 14 days away) - yes, it's supposedly INACTIVE! 2b/ So, when the Inactive Gas Account is showing a DEBIT balance (not the $84.02 CR), the Active Gas Account is showing a d...
20-02-2018
03:09 PM
I have been disputing my gas bills for the last 6 months, as AGL have billed me based on estimated readings that have nothing to do with the actual ones. I have emailed them photos of the meters showing...
26-02-2018
06:07 PM
I made a payment plan with agl & have been making the payments they aren’t showing up on my bill. Now my payment plan has been canceled. I have receipts as proof . The dates 5 & 8 Feb are i...