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12-11-2020
12:49 PM
Why can't I see an Itemized account
30-10-2020
01:59 PM
1 Like
...xpensive electricity in the world give up now and start growing vegetables if you cant get a billing system right when there was nothing wrong with the old you should not be qualified to run a...
21-09-2018
07:24 AM
...umbfounded that a system can determine how much is automatically coming out my bank account! Needless to say I have cancelled bill smoothing yesterday via agent messenger but as far as I can see from t...
03-03-2021
06:38 PM
...ayment for the energy produced by my solar system into my account. Over the years I heard so many ways and reasons why the money (I am talking thousands of dollars) cannot be paid into my account, it i...
23-03-2020
11:07 AM
Why is AGL spamming me for my monthly billings for this period? I now have 4 billings all due at different dates for the same period. WHAT is happening and why are you not replying to my c...
31-08-2020
07:39 PM
BACKGROUND Let me set the scene. We are two people in a house (in our sixties) and our electricity bill has been around $1000 each quarter for over 12 months. Around 50-60 kWh average daily usage. N...
15-11-2018
09:51 AM
...onfusing. So does AGL calculate the net energy position based on the integral of all samples taken over an hour, day, week or the entire billing period. Depending on the formulae used you end up with v...
29-11-2015
07:52 PM
...icole saying: The bill has been reissued and has been given a new due date. I do apologise for any inconvenience you have received and have lodged a complaint with our billing department i...
31-03-2017
03:38 PM
...have one shower per day, how am I using $1500 per quarter of power, it seems impossible. I was actually looking forward to getting my new smooth billing card as I was sure all my recent efforts w...
04-01-2021
08:33 PM
Why are my bills not being displayed in my Bill History? Most frustrating because I can't check usage or know when the next bill is due. The system has not been updated as requested to AGL a number o...
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