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02-10-2018
04:54 PM
Hi all, newcomer so please be gentle. I have just received the new account for home and I would like to know why it has both actual and estimated readings on it. I have checked back t...
28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
12-11-2020
12:49 PM
Why can't I see an Itemized account
18-04-2018
03:04 PM
I was under the impression that when we switch from Gross metering to Net metering we would be using our own solar energy we create before using the grid. My new bill has a new meter number added w...
24-08-2017
02:12 PM
Hi
I just would like to ask for a billing by post office because I am new moving in this unit 3 month and this is the first bill but I don't know how to pay because normally I use to get t...
06-08-2018
11:33 AM
Hi, We moved into our new house 3 months ago. I recieved the AGL bill from 01 May - 01 Aug and it came down to 1173$. We are a family of two adults and two children. We used an oil h...
01-02-2018
10:21 PM
I just received my electricity bill and I have a estimated bill HOW and WHY I have a smart meter which I paid for, can you explain why this is so..
16-05-2018
07:41 PM
...ancellation it was done for me. I recieved my new welcome pack now 4 months down the track i hadn't recived a bill on my app it shows my usage but says its only estimated data as some account i...
07-09-2019
08:09 PM
...ave very few devices on standby and only wash one a week with a very new energy efficient front loader. I have a smart meter. I have never had such a high account like this before. I...
30-03-2021
05:31 PM
Hello, I'm just looking at my new account here and it says you take $50 off the first bill. Is that true and does it apply seperatly to gas and electricity?
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