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28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
12-11-2020
12:49 PM
Why can't I see an Itemized account
08-11-2021
04:50 PM
I today received an email from AGL informing me of my new electricity plan, which I did not request. So, I diligently used the new rates to recalculate my last AGL power bill. Amazingly, despite j...
07-09-2019
08:09 PM
...ave very few devices on standby and only wash one a week with a very new energy efficient front loader. I have a smart meter. I have never had such a high account like this before. I...
17-01-2019
08:38 AM
Hello so I have and account with my old house and now I have changed it to my new how but I’m worried that you didn’t change it properly since the app still says Enmore not Surry Hills please fix i...
30-03-2021
05:31 PM
Hello, I'm just looking at my new account here and it says you take $50 off the first bill. Is that true and does it apply seperatly to gas and electricity?
25-02-2020
03:12 PM
Spoke to a customer services operator yesterday,and we worked out why my concession hadn't been authorized ,now that it has been sorted out,when do I expect a new concession adjusted Bill? My Due d...
Show results in replies (3)
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...een approved for your current billing period then you'll receive a revised bill. If you haven't r...
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More than 10 days No NEW reissued Bill,thats' it going to look to another provider,youu cannot g...
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This IS not solved,I need my revised bill emailed to me,it has been 10 business days,otherwise I w...
30-10-2020
01:59 PM
2 Likes
To whom it may concern Your new bill format is bloody hopeless the person who dreamed this up should be sacked what was wrong with the one you had previously the new one is a bad design and t...
12-04-2022
11:09 AM
...'ve got a new bill. I also got a replaced bill from my previous retailer with detailed data. I don't know why you still estimate data even though my previous retailer got detailed data....
Show results in replies (4)
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Estimated bill means a bill for service at the premises that is not based on an actual meter r...
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...ast billing period (8 days ago) to be was calculated by me to be 1390.412, so adding t...
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@Reece8 An estimated bill is based on a few things. However, IT MEANS THAT THE R...
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...till in EST but you should be billed in CST. To make matters worse AGL reports different d...
29-07-2019
01:32 AM
As I receive bills by email. All I'm told in that email is what amount is due and to press make payment button once I'm in section to make my payment I'm asked to enter the account number located o...
Show results in replies (5)
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Hi Clevo8, Welcome to the AGL Community! Each time an bill is e...
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If I cannot readily see and print my Gas bill then I will simply cancel from e receipt. Your new w...
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...ocate your bills via My Account, click on the Billing tab. Under Bill History, click the drop down a...
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I don't have problems logging into my account, but where is the Bill download link. Everything I s...
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...or AGL to send the bill to you via email. As you are having issues I suggest that you RING A...
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