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19-08-2020
02:46 PM
Can I confirm that AGL is no longer going to read a the gas meter and if a CUSTOMER wants an actual reading for their account they have to do this job (your job) and submit it otherwise AGL will s...
Show results in replies (5)
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@JSW Glad I could help. I think estimated bills and meter reads are a confusing t...
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Hi @JSW , no, that's incorrect. There are no changes happening to meter reads or e...
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...ead of the meter. Being a little suspicioius can we expect that multinet may now cease to do reads and s...
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...he distributor has been unable to access a meter - for example if it's installed inside a building, b...
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...ctual reading. To confirm for your records, there is NO impediment for clear and safe access to the meter...
11-02-2019
08:09 PM
I am considering having solar panels installed and a 80 year old house with an old timber switch board. It has been upgraded and had new circuit brakers installed, my question is can a new smart meter...
21-04-2020
12:59 PM
Hi, does everyone think it’s better to do you own meter read, or just let AGL do it?
29-10-2019
07:45 PM
Good evening, I have recently carried out renovations on my house and have upgraded the powerbox with a new curcuit breaker board. Is it possible to request a Digital Meter be i...
20-01-2019
04:30 PM
Would you please advise whether you can ask for a smart meter to be installed or is there a fixed schedule determined by AGL.
Show results in replies (9)
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...o complete a form and submit it. I was also told it would cost $526.85 to get a smart meter i...
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Hey KI_AGLContact, You sure can! You can request a meter upgrade b...
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...equest a meter upgrade by getting in touch with our Digital Metering team on 1300 669 245....
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I live in Pendle Hill, NSW. I had requested for smart meter couple of years back. I was told that t...
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Hi shanwaran, "Plus Es" who complete this meter upgrades have not been o...
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Hi Nab, Welcome to the AGL Community! If no changes are made to your meter...
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I called AGL today on 1300 669 245 to request a smart meter, They told me in order to get a s...
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@KI_AGLContact wrote: Would you please advise whether you can ask for a smart meter to be i...
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You can call 1300 669 245 and AGL will organised the upgrade. Most cases at no cost. Bu...
03-08-2021
02:01 PM
you are installing a digital meter at our property this month, can you tell me, will the digital meter restrict us from using another energy supplier in the future if we choose to go with a d...
18-12-2020
09:44 AM
1 Like
I've just contacted your digital metering team to request the install of a digital smart meter at the rental property I've just moved into. I was told that, while the installation of the meter...
3 weeks ago
15-01-2019
10:19 AM
Hi, I had some solar installed December 4th, and the installer has submitted a request for a new smart meter install. For some reason AGL has had to submit the request for new meter i...
Show results in replies (5)
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Hi TNguyen01, I submitted a request for meter change on 15/11/2018. I believe f...
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...omplaint/what-can-i-complain-about/digital-meters Q: How long will it take to change my meter? A: Y...
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...hange the meter. installer has sent an email to newconnections@agl.com this is not good enough. C...
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We are getting very frustrated with the installation of our smart meter. We are 3 weeks over our "i...
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...ur metering team. I'll be happy to take a look at this for you if you can send me a p...
18-08-2020
07:20 PM
Re: self-meter read.
What happens if I don’t have a basic meter? How will AGL do a meter read? How can I fill out a self- meter read application? Estimated bills make assumptions about a...
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