Why am I no longer able to look up my account balance? I used to do this via the app. However now all it shows me is my next due bill smoothing amount and due date. I thought maybe if I l...
...ancellation it was done for me. I recieved my new welcome pack now 4 months down the track i hadn't recived a bill on my app it shows my usage but says its only estimated data as some account i...
Hello AGL. On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $5...
I have received multiple calls this week from the phone number (03) 8613 9353. When I picked the phone call, there was silence for more than few seconds and then, caller introduced herself a...
Hello Folks, This morning AGL reversed the qld govt utility relief rebate reversed ($200) and debited the amount from my account without informing me. Did anyone else face the s...
...ow disappeared / crashes and I can't download a bill. I basically get an email saying howmuchIowe & when it will be direct debited & no way of checking ANYTHING about the bill or u...
...o that I can email someone about my problem/query. Idon't want to talk to anyone else on the phone as that's clearly a waste of time, and don't even get me started on the chatbots.
...aid each bill as it came in throughout that time, so they apologised for not deducting the $550 I had paid. This meant that I now owed approx $259. I asked why this happened..why someone d...