Today I had the pleasure of dealing with Vishnu who works in Resolutions. I thank you Vishu for your helpful and polite service, you are a good listener and conversationalist. You r...
...nd current its drawing and he simply said, i need to buy and check myself. being such a big company these AGL guys should help the customers instead of focussing of getring more and more bucks. sorry b...
I would like to compliment a CustomerService girl who helped me over the phone this morning, she helped me without making me feel a proper idiot. I could not find feedback on the home page so I j...
...etting very higher usage bill, roughly almost $400 approx for 90 days. We are only 3 person and hardly use hot water just for shower. I strongly believe its because of wrong billing which AGL d...
...ualified for it. I then noticed that our total credit of $129.54 was not paid into our bank account as was done previously. AGL had retained the $50cr from the Govt on our AGL account.&n...
...as come out of my account. She was also very condescending telling me to "have a nice day". I hope someone can help me with this VERY UPSETTING situation. We are good customers who do not d...
A chat started today at 18:15 -Jan 4th - Jerome - Via Victorian Energy Compare. We have an offer of ID AGD75520MR. It was stated by your AGL rep that the "offer code" is different from y...
I use the My Account version of the usage tracker. 1. Login Failure. The only way it will allow me to log into my acount is to log in, then instead of taking me to my account it takes me b...
Hi, I got my gas bill today for the period of 26 Apr - 13 Aug 2016. It was shocking that total charge is 3 times higher than usual, where the estimate of one meter is over 10K mj....
...dding clear and unambiguous information about how people can terminate their bill smoothing arrangements - and inform Chat operators to ensure that AGL customerservice people are properly informed of t...