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25-02-2020
09:17 PM
Hi I opened a reference 1668294274 about my bill saying estimate. It has been closed without explanation. I was advised to call the resolutions team. It is very frustrating. If someone n...
31-07-2019
09:47 PM
So it's happened again, after AGL said they'd fixed things so I wouldn't receive these insanely high estimated bills. Nearly $613 for 90 days in a house with just 1 person. Same p...
22-07-2016
10:08 PM
For several months our AGL gas account bills have been accompanied by a note advising that, and I quote: 'the enclosed bill is estimated because the distributor did not provide an actual read - p...
16-08-2020
09:52 PM
I am also shocked !!! I think it is appalling that you think it is ok to estimate peoples bills! Sometimes one may not even be in residence for a period of time, or simply do not wish to use your p...
04-11-2020
07:10 PM
Hi AGL, Two weeks ago I asked you about bill estimates: https://community.agl.com.au/t5/Accounts-and-Billing/Bill-estimate-Chat-with-us-does-not-work/m-p/22441#M6695 &n...
19-07-2019
10:53 PM
We were AGL customers for many years, always paying our bills on time through direct debit. Our meter is located behind a gate with a keypad entry. We have a video i...
15-08-2020
06:54 PM
How dare your company estimate peoples bills, we pay a service charge, so hire people to come and do real reading of meters,you tried this before some years ago, my answer will be the same, if you G...
07-02-2017
05:18 PM
...orward. To date all previous accounts have been paid in accord with the bills received, paid by Direct Debit. Now it appears that I have been Under charged as my meter is not accessible & an estim...
05-10-2017
09:52 PM
1 Like
For some reason, I always get estimated bills, very badly estimated bills! I always have to ring and give the actual readings over the phone, I was on hold for 35 minutes and eventually my phone w...
14-01-2018
04:19 PM
The bill is over the roof. There is no detailed information. please provide itemised bill Thanks Slav
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