Hi I opened a reference 1668294274 about my bill saying estimate. It has been closed without explanation. I was advised to call the resolutions team. It is very frustrating. If someone n...
So it's happened again, after AGL said they'd fixed things so I wouldn't receive these insanely high estimatedbills. Nearly $613 for 90 days in a house with just 1 person. Same p...
For several months our AGL gas account bills have been accompanied by a note advising that, and I quote: 'the enclosed bill is estimated because the distributor did not provide an actual read - p...
I am also shocked !!! I think it is appalling that you think it is ok to estimate peoples bills! Sometimes one may not even be in residence for a period of time, or simply do not wish to use your p...
Hi AGL, Two weeks ago I asked you about billestimates: https://community.agl.com.au/t5/Accounts-and-Billing/Bill-estimate-Chat-with-us-does-not-work/m-p/22441#M6695 &n...
We were AGL customers for many years, always paying our bills on time through direct debit. Our meter is located behind a gate with a keypad entry. We have a video i...
How dare your company estimate peoples bills, we pay a service charge, so hire people to come and do real reading of meters,you tried this before some years ago, my answer will be the same, if you G...
...orward. To date all previous accounts have been paid in accord with the bills received, paid by Direct Debit. Now it appears that I have been Under charged as my meter is not accessible & an estim...
For some reason, I always get estimatedbills, very badly estimatedbills! I always have to ring and give the actual readings over the phone, I was on hold for 35 minutes and eventually my phone w...