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13-08-2018
12:57 PM
Hi AGL We recently had AGL complete a scope of works at our place to convert the power supply from 1 unit to 2 units on the block. I paid up front to have these works completed, but on my m...
28-02-2019
07:43 PM
I am on the employee freedom plan and monthly electricity billing. The usage is meant to be charged for the first 1020kwH at my contract rate and thereafter at the second stated rate. As my bill...
Show results in replies (5)
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... For a monthly billing cycle, you should expect to be charged at this rate for the f...
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ok i understand that but i did a rough calculation if my billing period was the normal 3 month c...
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Hi Touser, I'll be happy to double check these calculations for you. In o...
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just sent you a message with the details
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Hello Jaydeny Yes your figures were correct! I double checked my roughies and realised my m...
30-11-2016
12:20 PM
On my bill, there is a TRANFER DEBIT charge, what does it mean?
23-09-2020
01:30 PM
1 Like
...lightly off vs what would have happened if my billing was correct however. The charges on my new bill were: Billing Period: 22/01 to 14/09 (237 days) 1 Month Free (30 days) covering 427.89 units 2...
03-02-2020
08:01 AM
...ecently been told AGL did not receive the CCEW (3 months after install), which has now been provided and I have just received my January bill for another estimate of electrity use after reasurred last w...
10-09-2018
11:17 AM
Good Morning, I recently changed over to AGL with a discounted offer on Gas and Electricity from Origin. This is my first bill. I note that the daily supply charge is $1.11 per day. I...
23-06-2017
09:49 PM
...ppeared on previous bills and has increaced my bill by more then $100 dollers. What is this new charge and why is it suddenly appearing on my bill. Not happy about this!
03-01-2019
04:55 PM
My AGL app is showing my bill as half the amount thats being bilked to me, Whats going on?
06-02-2018
08:54 AM
...ait until this bill, even when my online account showed the wrong supply address as they assured me it was correct. Now I'm being charged for another apartment (3bdr) instead of my 1bdr, which I assume i...
28-02-2018
08:35 AM
1 Like
Hi my bill has a lot of errors that don't make sense. It states that I owe $989.69 new charges. On my Usage it states my new charges are $824.00 and on my online bill when I login my...
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