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09-08-2021
06:57 PM
How long before a change of plan comes in to effect? I changed it last week and called up support which they advised it appears on their side, however no confirmation emails and when I log in i'm s...
- Tags
- plan change
- plans
24-11-2021
08:31 PM
...nd I wish to change plans. Is there a step by step guide on how to achieve this? Am I a classed new customer or existing? Will the change over be straight away? Is there a disconnection/c...
09-11-2019
12:51 PM
I changed over plans on the 14th of Aug through the app after speaking to someone about plans and was advised for my usuage and area Essential Plus Plan was ideal. I switched jt over and forgot a...
28-04-2021
06:08 PM
We only use gas 5 - 7 months of the year, yet we get charged a supply charge every month even when there is no supply. If no gas is being supplied to the property, it seems a bit steep to be h...
10-07-2021
09:36 AM
Hi - does anyone know how long it takes for an electricity plan change to take effect? i.e. when will billing commence on the new plan? Existing AGL electricity customer and changing b...
17-08-2020
05:16 PM
You change our electricity plan. Take away 24% pay on time discount, take away 6% double up discount and now you change the way our account will appear.
Stop chopping and chang...
24-05-2021
11:13 AM
Recently had solar installed and want to change bill to a solar saver plan
13-12-2021
11:32 PM
I rang AGL this evening to check if they had a better solar saver plan, as the new plan I am forced to change to, does not compete with another I have found. The AGL girl I spoke to was very rude a...
01-04-2022
10:02 AM
Got an email saying my plan would change in March and I didnt have to do anything it would just change over but when it came time to change over my account went to zero when I should have my bill d...
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