I recently installed 9.2 Kwh solar panel, and installer suggested I should change over to bigger energy company like AGL. Luckily, the agent told me it is good time to get last "End of financial y...
...bsp; I sent an application into AGLo for alterations to the meter to ensure this new system is metered correctly. the response I received from AGl was "Please be advised that you already h...
I changed over plans on the 14th of Aug through the app after speaking to someone about plans and was advised for my usuage and area Essential Plus Plan was ideal. I switched jt over and forgot a...
Recently moved and find this house has a TOU tariff. Apparently cannot be changed to a single/flat rate. What a rip off! We can't afford to use the ducted air con we thought we would be enjoying in o...
Got an email stating my energy charges were to be increased. Don’t quite understand why it is not simply said that in an effort to keep profitable we are going to increase your supply charge, as t...
I understand that services go up in price, but why does the supply charge (and then the GST) go up? It's not like we've had new lines/pipes etc put in... isn't that double dipping? Aren't w...
Hi, I have tried multiple times to have a refund credit to occur automatically, and have been informed on two different occasions by support that this has been done. It is still not occurring a...