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Jazzie · ‎03-02-2019

My billing period is 22 October to January 19 2019 but my bill hasn't been sent for that time. Logging onto AGL site my bill just keeps rising as it stretches past the due date. Bill analysis on A...

OhDearOhDear · ‎08-10-2020

I have only recently joined AGL from Origin and believe me I'm beginning to wish I had stayed with Origin. Here is my complaint. 1) AGL have charged me $19.11 GST on a bill of $106.67...

asboyd · ‎03-05-2019

...y bills on line and clicked the email my receipt. The receipt arrived in my email OK. I have raised a query with AGL and all they said was that they would update my email address... which was a...

Diana888 · ‎31-08-2020

We have not been resident in our apartment in Sydney since May 20th as we live in Hong Kong and cannot get into Australia due to the travel restrictions. My latest bill was for nearly $900!I have w...

thomasg1 · ‎21-10-2020

...ave no email contact address: https://www.agl.com.au/contact-us/billing-payments/bill-questions/no-topic

Romeo · ‎14-12-2021

Hi, I'm interested to know how Heating Value is calculated and applied to my bill. Is there a place I can download (in Excel format) the heating value for my area for the past three years. A...

kharle11 · ‎23-06-2020

Hi, Missing days data in electricity usage since 03 June 2020. Please confirm this issue is being look at.

Pam · ‎13-09-2019

Are there pay on time discounts with the new plans e.g. Essentials Plus? I cannot see anything about that. regards Pam

Gilly50 · ‎05-12-2021

can I use my electricity/solar credits to pay gas bill?

Search on Neighbourhood

Search on Neighbourhood

Billing query

Unable to contact AGL about Bill query.

Receiving email bills

No responses to billing inquiries

Bill estimate / Chat with us does not work

Heating value

Missing Usage data since 03 June 2020

Pay on time discount with new plans

Electricity credit