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14-03-2020
09:39 AM
Just wanting to know that happens if your bill smoothing average usage begins to increase during the year? Does you account go into deficit or do you weekly payments get adjusted to counter the i...
29-07-2016
12:00 PM
I am considering setting up bill smoothing so we know how much we are spending each month. We currently have a couple of discounts applied for paying on time and multiple services. Will we lose t...
27-09-2016
08:28 PM
Hi - I found a Bill Smoothing Card yesterday with an amount in dollars on it - if it means that amount of money has been lost to the person, it is definitely high enough that I would need to get it b...
17-07-2016
11:39 PM
2 Likes
Hi AGL, I was wondering why i recieved an urgent payment reminder (over due) on my gas AND electricity accounts even though i am in credit in each account (5x over the fortnightly payment)?I have ...
Show results in replies (6)
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Hi @Dan Thanks for your query. In order to enter a Bill Smoothing a...
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Hi @grahami2006 We're sorry you feel we've not treated you fairly here. Bill Smoothing...
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...o your Bill Smoothing arrangement by first logging into your AGL My Account here and then c...
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Be careful they speak with forked tongue. Bill smoothing on my account has just been changed and i...
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...ven though my current direct debit will cover my bills. Also could you tell me how to cancel bill smoothing...
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...eply. We will be most happy to help you with your request to cancel your bill smoothing, and to a...
17-04-2015
10:44 AM
Hi there, When signing up to AGL, in order to get the greatest discount possible, I elected to go with a combination of bill smoothing, monthly billing and direct debit. When I r...
Show results in replies (4)
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...smoothing account - the amount that was initially calculated is based on info we had for the area w...
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...lso told its the bill smoothing - based on estimate - and I'm fine if they estimate my bill smoothing...
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Hi, To add to this - when your Bill Smoothing amount is reviewed every 6 months, AGL t...
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...his info/explanation in the correspondence that goes out to account holders when their bill smoothing...
17-08-2021
01:01 PM
I have in the past 12 months connected a 10.8kw solar system. I see that my bills are cheaper but my bill smoothing has no changed fro $103.00 a fornight. Why would this be.
16-03-2019
09:50 AM
Can I make additional payments whilst in Bill Smoothind?
08-04-2019
03:02 PM
Hi, When I click on 'bill smoothing' the screen doesn't load & just stays white. Any ideas? This is in the app.
- Tags
- bill smoothing
02-03-2021
11:56 AM
If I use bill smoothing will I still get billed normally like receive a bill via email ? Thank you
- Tags
- bill smoothing
21-09-2018
07:24 AM
I transferred to bill smoothing a few months ago only because I want to receive 28% discount. I always paid my previous bills early been with agl for 9 years. I received my bill the other day a...
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