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28 results
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04-01-2021
08:33 PM
Why are my bills not being displayed in my Bill History? Most frustrating because I can't check usage or know when the next bill is due. The system has not been updated as requested to AGL a number o...
24-10-2018
03:42 PM
Hi; Just wanted to know if AGL keep a record of all bills? No matter how long a customer has b...
29-09-2019
08:03 AM
In Bill history I always have a bill showing the bill period showing 29th August to 26th November 2018. Why isn't the bill to be paid sitting there? I always get messages when it is bill time to p...
12-11-2019
04:18 PM
I've had a smooth run for two months with AGL then suddenly my electrical prices went through the roof. One month I paid just $30 then this month skyrocketed up to $160. Amazed at this bill I began r...
04-01-2021
07:42 AM
...he last month. Please rectify Details: In the above screenshot you will find that the Transaction History shows the bill as the bill for December ( this is C...
- Tags
- WrongBillPeriod
11-01-2020
12:14 AM
Hi, I'm writing because of a concern I have with my gas bill. I believe I was being overcharged again. Here's a brief history of how I was billed. Initially I was on monthly bill...
07-02-2017
05:18 PM
So - the other day I received my gas account - Sept to Dec. With the account I also received a piece of paper stating - 'We have credited your account following an overcharge on your bill'. U...
11-12-2020
10:32 AM
Hi, So I accidentally paid my last bill two times with my bank account, I still have it on my transaction history. Would I get my money back for the spear that I accidentally paid for?
28-08-2019
04:49 PM
...efunded as credit at the end of the cycle. I left it, but the over payment does not appear on my transaction history. I have called just now and the CSR was rude and told me that if I cancel bill s...
01-09-2018
04:09 PM
When I'm in the GAS section and click on view my bill history, I get my Electricity bill history
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