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31-07-2019
09:47 PM
...eriod usage last year was less than half that so why would AGL estimate that I'd be using more than DOUBLE this year ?
09-01-2019
09:45 AM
...ations and make them more realistic? For instance, my last bill had "read date" of 2/01/2019. According to the bill my estimated usage was as follows: - General usage 385 kWh - Controlled load 3...
07-02-2017
05:18 PM
...orward. To date all previous accounts have been paid in accord with the bills received, paid by Direct Debit. Now it appears that I have been Under charged as my meter is not accessible & an estim...
19-07-2019
10:53 PM
...as been under estimating our usage. I asked why AGL did not make any attempt to contact us about this issue over the last four years. I was told that they had told us on each bill...
17-07-2020
02:35 PM
...ata in the first 60 days (and have since happily sent 2 estimated bills with 3-4 times my actual usage!) They now have 20 days straight of actual data, but are still unable to correct the first 60 days....
26-10-2018
12:05 AM
1 Like
...as consumption as much as practicable. Result, an account for Monthly usage approximately 4 times higher than that of a 4 person home. I am the only person at the address. I contacted AGL & a...
04-11-2020
07:10 PM
Hi AGL, Two weeks ago I asked you about bill estimates: https://community.agl.com.au/t5/Accounts-and-Billing/Bill-estimate-Chat-with-us-does-not-work/m-p/22441#M6695 &n...
13-04-2018
10:11 AM
1 Like
Why has my digital electricity meter reading been estimated for my new bill? It's supposed to be automatically read, therefore an actual reading should be there. Can you please advise me o...
03-08-2020
01:11 PM
...uestion: When are bill soothing numbers re-evaluated? E.g., will it always stay at $68/fortnight, or is this updated based on usage every month/quarter/year. Thanks for claryfing! Alex
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