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19-11-2019
02:21 PM
No bills have been received by me only direct debit ? why/ ? anaemail address seen on this site is not known to me...
08-01-2021
08:09 PM
For the last two bills I ha e not received my email bill, no one has contact me concerning my bill nor taken out of my account. Then I get charged full rate with no discounts . If this happens a...
14-07-2019
08:55 PM
...orward)!! Even after requesting to put the bill on hold via email, I have received the reminder for unpaid bill. This is becoming very time consuming and if not resolved I would h...
03-10-2019
02:56 PM
Has anyone else received an email from AGL stating their bill smoothing has been cancelled? This happened to me after I received an email from AGL stating my bill was overdue 2 weeks after I'd paid i...
10-08-2021
04:11 PM
...bsp; Here is an email I received from SAPN regarding this issue. It would seem that SAPN have "The Energy Consumer" listed as the account holder rather than me: Hi Nathan, Thanks for your e...
04-03-2019
04:01 PM
Hi there, I just received an email with a bill attached saying that my account has been cancelled as per my request. One small problem - I never requested my account be changed or cancelled, and w...
05-08-2021
01:52 PM
...on’t know what to do.
This seems so confusing, I also sent them the email from agl that had the date they received my moving request and they said it never went through.
13-04-2021
09:49 AM
After several phone requests for a detailed copy of latest bill, I have received NOTHING. Please email for download these details. Original account showed a fault & couldn't be downloaded
30-07-2019
10:21 AM
...alking to me like I'm a naughty schoolchild, basically. I've tried to escalate this via the complaints email line. Maybe posting here will help? I noticed others have gotten their online account access i...
16-10-2019
03:45 AM
...p promotions and such. Thanks ** To this day I’ve received no item, no advisement that I’d not receive it and no advisement it was posted as you say is emailed. It s...
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