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09-07-2020
03:32 PM
Hi, There's an issue with my bill where all the charges are billed against a continuous load. This is really weird, the peak and offpeak charges are all 0.
20-11-2019
11:16 AM
Hi, I check my energy bill and the reading on it did not match with the actual energy meter readings. I tried to enter the five last digits from my energy meter in the "Enter meter read" option a...
28-07-2021
01:44 PM
...can login via app or My Account, but still getting zero or the error msg. Another chat I was told I need to wait for the bill which is around October. This is different from what we k...
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01-02-2021
07:29 PM
...owever, the 8 day bill surprised me by total electrical consumption of 167kwh, or nearly 21kwh per day for 8-day empty apartment unit. During the 8 days, I just open for inspection 3-4 times, each max f...
16-08-2019
12:07 PM
I had a significant jump in gas usage compared to same time last year, even though nothing has changed in terms of usage. My bill shows a Start Read of 11402 and an "End Read" of 11859 d...