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29-07-2016
12:00 PM
I am considering setting up bill smoothing so we know how much we are spending each month. We currently have a couple of discounts applied for paying on time and multiple services. Will we lose t...
05-01-2018
11:15 PM
For 19 for the past 22 months our gas account has been in credit - as high as $736.58 in May 2017. Now AGL is demanding a 250% increase in our smoothpay amount from $102 per month to $355 p...
03-04-2020
01:42 PM
Why can't I choose how much to pay for bill smoothing - even if it means paying a larger bill when it's due - I could do that w...
26-11-2018
05:39 PM
...ave been dead on the correct amount owing. So, as a customer who wanted to PAY MORE why not let me? It is their loss not mine because I am on bill smoothing I don't have to pay the extra. Now t...
20-02-2018
03:23 PM
...ING - since December 2016, this has been $77.00 per fortnight; all of a sudden, 2 weeks ago, I receive an email headed "Welcome to AGL Bill Smoothing"! Er, no, my payments have been coming out r...
16-10-2019
03:45 AM
...onnected. I was technically (luckily financially I could pay for accommodation) homeless for almost a couple of weeks due to having no electricity or gas supply at my new property - e...
25-07-2019
08:14 PM
So I’ve been paying my bills via Payment instalment option through PayPal. I haven’t had a problem until now. So I pay my electricity bill on the 18th July for the 18th July. I did the same f...