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58 results
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20-10-2021
06:15 PM
Our latest bill is not available online or via the iPhone app. How can I get access to it?
28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
15-03-2019
05:07 PM
Hi, I’m overseas and can’t pay my bill via the app / website as normal as I’m receiving an error message. Can I arrange a bank transfer instead, rather than call?
18-10-2021
11:36 AM
2 Likes
Can you send my a current bill for my electricity. I notice online that my current payment is due but I have not received a bill
12-01-2021
07:04 PM
Get a Gas and Electricity bill both payable, my billing shows both in credit. WHY. All I get told on the online chat is ring the resolution team, are these people on the chat not qualified t...
19-12-2020
10:30 AM
...edirected to their online registration. There I faced too many problems and tried to get help from an online chat. I was told I would have to wait 30 minutes to be seen. I gave up. I could not get to w...
26-11-2021
12:52 PM
...t downloads the invoice and some of them have not worked. Also, these accounts have not been linked to our online account, so I am unable to download that way. Also, it seems t...
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