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34 results
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15-08-2019
03:50 PM
My AGL app won't show any data for my gas and power. Click on usage - top left corner has "Connection in progress" Photo of a man next to a light and tv set up in the background. Has been l...
09-09-2019
07:28 AM
4 Likes
The AGL App should be upgraded to allow for Paypal payments and other payment types to be processed directly in the App. At this stage the only way to pay in the App is to enter credit card details o...
02-08-2019
04:40 PM
What is the “cost so far” number actually showing. It can’t be the sum of purchased kWh so far. Is anyone else’s as far off as mine is?
29-06-2019
05:04 AM
2 Likes
Is there a way to have the AGL application send me a notification on my Android phone when a new bill is available?
14-05-2020
05:17 PM
2 Likes
Can you please explain why the "Cost so far" value showing on the service page of the app does NOT include daily supply charges. As these are fixed charges why do you not include these charges in the...
16-05-2020
09:45 PM
I think it would be a very reasonable idea to have the plan information - charges etc that each customer is on available on the app. it should also include specific per Kwh and Mj charges, daily sup...
18-04-2020
10:18 AM
The billing page of the app, sentences are unreadable as tops and bottoms of words are chopped off. Have updated app, deleted and reloaded app, still the same.
12-06-2019
10:03 AM
1 Like
How long does it take to update usage on the app?
Real time usage is what’s needed for this app to be truely useful.
24-08-2019
12:55 PM
The app should have real time features, have access to when you make payments instantly instead of waiting for your next bill, should also have report a payment function and request an extension or h...
21-09-2019
11:57 AM
1 Like
Hello. I just have some feed back on the app. The solar app is still confusing. The billing amounts don’t add up to the amounts in the usage section. Also the usage dollars seems to change once bill...
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