It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal) announced for 2024/25 are to be retained by AGL or will the consu...
I have received this text from AGL today. "This is the AGL team, we have applied the Queensland government's Cost of Living Rebate to your account. It will appear on your next bill after Jul...
Apparently AGL has decided that if your account is in credit you are not allowed to have the government rebate part of your credit refunded. We do not get bills so this will sit in AGL's account fore...
Can you please explain what AGL means by "automatic annual solar bank refund". Does this mean that I can no longer request a refund when my credit balance is high.
I have a 6.6 kw panel system which during Dec and jan would produce up to around 3 - 3.5 kw of power at any point of time during the day which would amount to mid 30kwh to 42kwh for the day which cov...