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Search on Neighbourhood
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22-02-2020
01:39 PM
How hard would it be to include the Daily Connection Fee component to both the App and Website so the Customer has a more realistic idea of the balance of their account?
19-03-2020
06:40 PM
To avoid having to ring AGL and wait in a long queue, it would be great to have something on the App to report an overdue or late payment.
04-02-2020
04:43 PM
No running total of amount owing No running statement showing payments made There's always discrepancies between what truly is owing and what the app is showing
04-02-2020
02:20 PM
Text not displaying properly. Is cut off on the top & bottom so only a middle portion is visible. please fix ASAP
23-01-2020
08:14 AM
I think it would be a good enhancement to change the text colour of “Enter Meter Read >” to make it stand out as an action prompt as opposed to just white information text.
23-02-2020
09:09 AM
It would be great if this feature was on the App as well as the Web. Also it would be much better when using this feature that a selected “Hour Of The Day” remained selected when changing the date.
19-03-2020
02:18 PM
There is no where on the app that allows you to request a digital meter or tells you how you can request one. As an existing customer "new connection" is not a logical choice. Plent...
14-12-2019
09:04 AM
It would be great if in the billing/payments area there was a button/link to request a payment extension and options for how long you would like to extend the payment date (i.e 3-7 days or a fortnigh...
27-10-2019
10:04 AM
I can’t see what value your Message feature provides if the team that works on this queue aren’t ‘permitted to request a call back’ for issues they are not trained to deal with. I was given no ...