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  • by Kazza69
‎17-09-2023 04:46 PM

Double charged on provider change over date

‎17-09-2023 04:46 PM
On the 29/8 I got a confirmation text saying that my electricity transfer is scheduled for the 4/9 then on that day I got a text saying Reminder your electricity connection will take place in the nex...
by Kazza69 in Energy Accounts & Plans
‎17-09-2023 04:46 PM
Show results in replies (1)
  • Hi @Kazza69, Thank you for taking the time to get in touch with us.    We apologize for...
‎09-09-2023 10:45 AM

Slow performance with Huawei modem

‎09-09-2023 10:45 AM
I was left waiting on my phone for over 50 minutes on the call centre line and just after 6.30pm I gave up. I thought the number was 24/7 ???? And at the moment I’m waiting on the phone for 30 minute...
by Kazza69 in Modems & Hardware
‎09-09-2023 10:45 AM
Show results in replies (3)
  • Hi David,sorry for the late reply. I ended up buying the same modem that AGL uses as dodo wanted th...
  • Well,I posted my account number in a PM as I was asked to so my situation could be looked into more...
  • Hi David,thank you for replying 😊 I am using the modem from my previous supplier which is a Huawei...
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