Getting set-up with solar
Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re g...
We'll contact you if your request attracts any non-standard charges. It's important to know that if your distributor can't access your home or business for any reason at the agreed time, this may inc...
You'll need to make sure that they can access your site. This means:
A clean site, free from rubbish
Clear access to the proposed meter location.
Unlocked gates.
If your site is ...
Hi, has anyone else suffered from smelly gas over the last week? We had guests staying with us last weekend and the gas heater had smelly gas fumes coming out (not like normal) from Friday night, and...
For any questions or queries that relate to redeeming your AGL Rewards offer or the order, contact the retailer that your order was placed with. Contact details are provided on the relevant AGL Rewar...
Eligibility
Who can sign up to this offer?
Any AGL residential electricity customer in VIC, NSW, QLD and SA with an active market contract.
Can I sign up if I have a gas accou...
I have received multiple calls this week from the phone number (03) 8613 9353. When I picked the phone call, there was silence for more than few seconds and then, caller introduced herself a...
Hello AGL. On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $50 ...