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47 results
Sorted by:
03-08-2018
06:59 AM
1 Like
Numerous reports from people in the AGL Community about issues connecting to AGL Rewards, and still no solution. AGL should notify its customers of this issue so we do not waste our time on Chat with...
Show results in comments (9)
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Hi David, I have PM you with the details, and posted my reply to Jayden below for all other follow...
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Hi @Maurice , I need your account number to investigate this, and it wasn't included in y...
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Hi @Maurice , did you send your account details through to Jayden, as suggested in his co...
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Hi team I cannot see My rewards tab ln my Accont page. i am new to it. When i try to regis...
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Nearly two years, and I still do not have access to My Rewards tab. I guess the fix has been delaye...
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It is now May 2020 (2 years later) and I cannot access AGL rewards. Even the troubleshooting link d...
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Hi @ajanssen , shoot me a private message with your account number and I'll look into the...
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When I tried to follow the hyperlink in Samjy's " See the full update here .", the system (Chrome ...
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We are pleased to advise that we released an update today that refreshed access to Rewards&nbs...
09-06-2019
08:24 AM
10 Likes
Need a feature to pay gas bills from the credit of electricity account, rather than needing to contact AGL support.
Show results in comments (8)
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Hi AGL, It's been 1.5 years since requesting this feature. It is evident that many others ...
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That is a good Idea Finnegan, Maybe something will be done instead of just talking about doing it. ...
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So when is there going to be some Positive news about the transfer of funds from Electricity to Gas...
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AGL should ask Energy Australia how to do it - they have had it for years
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Sounds like a great idea if it can be implemented on both desktop and via the AGL mobile app. Are t...
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This would be a wonderful feature! +1 Any updates?
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To transfer funds in the app from one account to another would be useful. I would use this to trans...
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This is a popular request and it is planned but we can't provide a timeframe for implementing it as...
10-01-2020
12:55 PM
8 Likes
Hi Agl Is there an API available so i can pull my usage data ( same data found in the downloadable scv at https://myaccount.agl.com.au/usage ) from my agl account to a database i'...
Show results in comments (8)
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Absolutely love to see this function made available for home energy monitoring, there are many thir...
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+1 for an AGL Frontend API.
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If the live/history API goes ahead, could you please supply the raw meter counters, and not just th...
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Hi, I’d appreciate an api to call usage stats - this will help tremendously with my ...
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Cheers @RyanQLD , that's very helpful.
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+1 for a JSON API. My current process is: - Use a cron to submit request for usage data every Sa...
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Hi @john_loyola thanks for the input. I really like the idea, but can you help...
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I can link it to my homeassistant app. Instead of downloading and parsing csv files. Its Its easier...
18-12-2020
03:03 PM
flybuy points should be credited at the same time as the direct debit is finalised
13-11-2020
03:44 PM
I received my bill this morning. I selected the link to pay my bill. If i paid by a certain date it came up with a discount of $34.06. I checked my bill which was $97.10. I proceeded to p...
10-11-2018
06:45 AM
Show results in comments (5)
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It would be great to see the balance owing. This quarter I paid my bill (of roughly $780, ...
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I used to be 30 odd cents per kilowatt, but without notice you guys decided to drop it to practical...
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Because you guys keep dropping the solar rates I might as well turn it off
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Hi @Davie50, Thanks for your post. So I can pass your feedback onto the right...
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It's just not worth having anymore at your rates
18-08-2020
03:34 PM
2 Likes
I received a phone call reminder of an overdue gas bill. The bill was estimated. The bill/invoice email was titled "Energy Insights".
The person receiving this email did not recognise that it was a...
22-06-2020
01:28 PM
Just received an email with my first Solar Command Check. In the email it states "To receive notifications about health of your system visit the Manage Account tab in My Account. "
I have loo...
19-05-2020
01:28 PM
I would find it useful to be able to make various comparisons of Electricity usage over extended periods of time. For example, I'm currently trying to compare this past month's Electr...
27-09-2018
11:27 AM
2 Likes
Based on feedback from you, our customers, we are trialling a new feature in My Account where it’s possible to see your previous transactions.
Starting Thursday 11th October, some customer...
Show results in comments (9)
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It is a good start. I would like to be able to download my entire billing history as a CSV...
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I don't think this feature is working. It creates more confusion than is helpful. The amounts you s...
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I too am trying to reconcile my accounts as i have had so many problems with AGL. I have invo...
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An update. Requested a complete transaction history from AGL. Comparing the two sets of tr...
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I am able to view my electricity usage for each past bill, but not for gas. Is it because I use so ...
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Hi Fran (@Awd24fmd23 ), If your bill for this quarter has been issued you wil...
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I can't find the total of my bill for this 1/4 and I can't see the amounts I have paid by bpay duri...
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Trying to reconcile my bills for both electricity and gas and the result makes me question whether ...
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Not overly happy with on line chat. I have a Direct Debit set up but they constanlty tell me I dont...
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