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25-10-2020
11:48 AM
1 Like
I would like to receive a PDF copy of the bill in the email sent me. Why do I have to log in and download the PDF separately? Are you ashamed of the PDF or trying to hide it?
17-08-2020
06:14 PM
2 Likes
In a world of impacts already keenly experienced due to climate change, I take my carbon footprint very seriously. I've paid extra to ensure my electricity is from 100% renewable sources for...
Show results in comments (7)
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Carbon neutral is now available for AGL gas plans!
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Great. Please let me know when AGL has a Carbon Offset Program up and running. I choose AGL because...
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@Onegoodeed please note that we do already offer Carbon Neutral on electricity, and you can si...
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Hi, Yes my gas supply. I live in WA. Look forward to it!!
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That's great news! Unluckily it was too late for me as I had shifted gas providers the same d...
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Hi @GlobalCitizen , @far I'm pleased to confirm that carbon neutral...
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18-03-2020
02:13 PM
Please add to the top of all AGL pages the information which appears on the paper bills and is shown below. Thank you. Important numbers. Enquiries: ...
Show results in comments (4)
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The national 1300 number is impossible to find in your online material, 7 months later.. Th...
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Thanks for the feedback @Pynt Contact information for AGL is available via the "Contact Us" l...
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Thanks for your reply, I have been unable to generate the phone numbers shown on the paper...
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@Pynt , if you're referring to the faults and emergencies phone number shown on your bill, the...
19-12-2020
12:17 PM
1 Like
It's nice you offer rewards, but please consider people in remote country areas for a change. Money of Coles online.....900km round trip for us. Discounted movie and spa...
08-12-2019
11:51 AM
2 Likes
I pay Gas and Electricity, get emailed receipts, I save them for future reference, but there is nothing that indicates which utility. So when I scan the AGL folder, I have to open each email, and try...
Show results in comments (6)
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This change requires system modifications that are more complex than initially thought. It is still...
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Hi Des, I'll follow this one up and get back to you.
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@desog we're now looking to implement this one, stay tuned, and thanks for your feedback.
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David, any chance this is being looked at? Every-time I get a receipt, I have to forward it to mys...
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I have the same problem with my receipts. No mention anywhere at all in the email of which utility ...
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Hi @desog , it sounds like a great idea, but I just checked my own email folder and the b...
04-03-2021
04:51 PM
I just had a great interaction with one of your customer support representatives and wanted to leave a feedback. The Survey BOT is either not compatible with Chrome or needs a serious review. Here is...
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- survey bot
21-01-2021
09:02 AM
AGL to close off coal and gas production while ramping up green energy production and energy storage . AGL to comit to no further gas and coal after 2030. AGL to promote EV charging points.
07-08-2020
11:50 AM
Through its Australian Renewable Energy Agency (ARENA ), the Australian government has partnered with electricity provider Origin Energy, supplying a $838,000 grant to the two-year trial...
15-01-2021
02:27 PM
Would like to see AGL publicise the fact that they are Australian owned on the home page in large letters. I just asked the phone contact person but they weren't sure. Recently discovered that Energy...
20-04-2020
01:36 PM
4 Likes
It would be good if the AGL invoices had date pdf file names. ie: agl_bill_210420.pdf instead of all the downloaded invoices being agl_bill.pdf would save overwrites and the need t...
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