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Basil_AGL · ‎29-08-2024

Hi everyone, We are so grateful for your support and engagement in our community. You are the reason why we do what we do, and we want to make sure that we are providing you with the best ...

Accountant · ‎18-04-2024

I am a retired Accountant and I have a suggestion to improve the summary of items in AGL bills. To verify the net balance of one's account requires a little effort. My suggestion is that the b...

SK1983 · ‎14-11-2023

I like Peak Energy Rewards but I can't see anything about in the app, I only see SMS about it which seems strange. It would be great to see everything about it via the app for example when an event h...

Jeff486 · ‎04-05-2024

I have AGL nbn and I’m getting fined $10 for late payment but have direct debit setup. AGL has no problems getting money for the electricity and gas but use late payment as an excuse to charge an ex...

ECHL02 · ‎18-09-2023

Hi, Peak usage for cooling/heating in Australia is from MAY-AUG (heating) to NOV-FEB (cooling). Your current billing periods are as follows; NOV-FEB FEB-MAY MAY-JUL AUG-OCT ...

Tucker · ‎24-01-2023

Please add mobile data roll over to your Mobile plans. Simple feature and makes a big difference.

Steph · ‎02-07-2024

I added my internet to my energy bill. Two days later i decided to test out the tech support, no one answered the phone so I cancelled my internet service.

DanTheMan · ‎02-09-2024

The point of eSims is that they are quick and easy to activate and move between phones. Other carries allow users to move eSims between there phones quickly and easily using there apps and or web pag...

ozboomer · ‎19-12-2023

Seeing you're already sending me an e-mail about my bill being due, please just include the PDF of the bill in the e-mail, rather than forcing me to go to the web site... login... browse to the relev...

kerrieg09 · ‎01-11-2023

I am at a loss to understand why AGL would use four pages for an email bill. This translates into the account holder paying extra for paper and printer ink (if they print their bill which I do). I pr...

Search on Neighbourhood

How can we help you?

Search on Neighbourhood

What would you like to see on Neighbourhood?

Simplify Accounts

Peak Energy Rewards

Stop ripping of customers

REDUCE BILLING IMPACT ON CUSTOMERS

Data rollover

internet support

Moving eSim should be free

Include PDF Bill with Notification e-mail

Reduce number of pages used for bill