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Basil_AGL · ‎29-08-2024

Hi everyone, We are so grateful for your support and engagement in our community. You are the reason why we do what we do, and we want to make sure that we are providing you with the best ...

Accountant · ‎18-04-2024

I am a retired Accountant and I have a suggestion to improve the summary of items in AGL bills. To verify the net balance of one's account requires a little effort. My suggestion is that the b...

SK1983 · ‎14-11-2023

I like Peak Energy Rewards but I can't see anything about in the app, I only see SMS about it which seems strange. It would be great to see everything about it via the app for example when an event h...

NeilC · ‎25-03-2025

Ninety Percent of the Neighbourhood is outdated, no answer is supplied, the new staff do not know the correct answer, and often use a PM to HELP the poster. As a result there is no resolutio...

Alex-T · ‎05-01-2025

Create a page that provides the background info for and then lets you add a Static IP address to your service. 1) It can be done 2) Costs 3) Expected wait time for implementation ...

gazthewiz · ‎28-10-2024

There has been much discussion in the media lately about the push to convert all domestic electricity meters to Smart Meters, accompanied by retailers encouraging customers to go onto "time-of-day" o...

ECHL02 · ‎18-09-2023

Hi, Peak usage for cooling/heating in Australia is from MAY-AUG (heating) to NOV-FEB (cooling). Your current billing periods are as follows; NOV-FEB FEB-MAY MAY-JUL AUG-OCT ...

DB-Idea · ‎24-02-2023

It would be interesting and analytically useful to have "an average temperature recorded on the GAS & ELECTRICITY usage reports so that at times of high or low usage (depending on heating & c...

Jeff486 · ‎04-05-2024

I have AGL nbn and I’m getting fined $10 for late payment but have direct debit setup. AGL has no problems getting money for the electricity and gas but use late payment as an excuse to charge an ex...

Tucker · ‎24-01-2023

Please add mobile data roll over to your Mobile plans. Simple feature and makes a big difference.

Search on Neighbourhood

How can we help you?

Search on Neighbourhood

What would you like to see on Neighbourhood?

Simplify Accounts

Peak Energy Rewards

Clean up the RUBBISH on the Neighbourhood

Create a page that lets you add a Static IP addres...

Retail time-of-day tariffs

REDUCE BILLING IMPACT ON CUSTOMERS

Energy usage reports - include weather data

Stop ripping of customers

Data rollover