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31-01-2019
09:09 AM
...ebates and discounts available. What is the best was to do this? There is some mixed advice online, we don't want to have to pay a reconnection fee etc. cheers
05-04-2020
12:34 PM
...tated on bill. I am not able to see Electricity account online - issue raised 2 weeks ago, hence can’t proceed payment. Thank you in advance for your help! Regards, chunyu
13-08-2019
10:45 PM
My father has recently died. How can we get his AGL account changed to my mother's name? I rang the help line but they said do it online. I could not find this option anywhere on your site.
14-01-2020
01:16 PM
...ycle? Can I schedule for this to happen in the future? Can I do it online?
31-08-2020
03:19 PM
I have two electric accounts for two separate properties next to each other. I have an online account and want to add the other account into it so I can see both accounts in on the one l...
28-06-2020
09:51 AM
I have 3 AGL account and can only see one online. How do I access the others
28-02-2020
10:25 PM
...ater the balance disappeared from my old account on the app but didn’t appear on the new one. I messaged online and was assured of my new balance and told to try again soon. 4 days later I called and was a...
19-12-2020
10:30 AM
...edirected to their online registration. There I faced too many problems and tried to get help from an online chat. I was told I would have to wait 30 minutes to be seen. I gave up. I could not get to w...
13-05-2020
01:07 PM
...ractice and told me three contradicting lies, Eventually, (this morning 13/05) I used online chat to cancel bill smoothing and now when I log in I can see my account status. The chat person actually a...
30-12-2021
07:38 PM
...iscussions with AGL via their online chat and also by phone, no one could explain and an enquiry has been lodged. Today, 5 months later I received in the mail 2 accounts addressed to "Energy Consumer" a...