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14-07-2020
06:08 PM
I am requiring a refund of $143.00cr in my account. It is due to bill smoothing over payment.
05-10-2020
12:33 PM
1 Like
Very pleased with AGL’s prompt response to my request for regular feed-in tariff refunds.
02-04-2019
12:32 PM
I like to get my gas and electricity credit with you refunded. Hans
10-03-2021
02:48 PM
I have changed energy provider. Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.
14-11-2020
02:13 PM
How can we persuade AGL to refund 20 months of billing since we disconnected our one gas appliance in Feb 2019. Repeated attempts to close account and receive refund not working despite their meter r...
14-10-2020
09:35 PM
Hello AGL. On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $5...
Show results in replies (4)
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I find it odd that I have to contact AGL to get the money every time I have a credit on my bill....
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...o process the refund manually for you, please Contact Us and we'll get that organised for you.&n...
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...ividends and rebates, I have had a long running battle with AGL to get these paid as my account is always i...
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Hi pjridg, you need to contact us directly to arrange a refund. If you are going to be in c...
05-10-2021
05:31 PM
Hi, I have tried multiple times to have a refund credit to occur automatically, and have been informed on two different occasions by support that this has been done. It is still not occurring a...
30-03-2022
02:03 PM
...eing messed around trying to get the refunds - Internet side of AGL says to get back from Energy side. Energy side has all the proof of payments, just won't respond. Eventually I ended up c...