Hello, I have a query about my current AGL electricity bill & how the smart meter interacts with by inverter & lithium battery. I have new solar panels & 9.6 KW lithium battery insta...
Hi All, I don't understand why we are being charged the Demand Charge rate for the worst day for the billing period across the entire period. Doesn't it make more sense to apply that on a d...
My new mobile sim arrived yesterday, so I followed the instructions and went to agl.com.au/activate sim, clicked the button and logged into my account. However, there are no further prompts ...
Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?
Hi, I have been trying to arrange a disconnection, property has been sold, using your online chat, its been over 2 1/2 hours ago I sent my first message and as yet I haven't had one response. If I do...
I have received multiple calls this week from the phone number (03) 8613 9353. When I picked the phone call, there was silence for more than few seconds and then, caller introduced herself a...
Hi, Looking to move over to AGL internet. Currently with telstra and have their telstra smart modem. Is this modem usable for AGL internet or would I need to get a different one?
Hello, I've just not long signed up the the EV Night Saver Plan and now that we have clicked over to daylight saving time (clocks forward an hour) will I get the 8c/kWh rate at midnight til 6am or 1a...
My husband is the main account holder on our agl account and I have been added as an authorised user. How can I use the agl app to view our energy use? It’s saying the account is registered to someon...