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17-04-2018
05:31 AM
Is anyone else having unbelievably bad experiences dealing with AGL. We are a corporate customer and we can’t get them to turn the power on at an Adelaide apartment. Not the most difficult o...
05-09-2018
04:19 PM
I get the following error after I click any of the reward links.
30-08-2018
11:00 PM
I tried to go to the rewards by following the Visit AGL Rewards link: Then I was taken to the following page: Then I was taken back to my account page. I rang the customer service but t...
29-05-2019
12:36 AM
...ogging into my account on a friends iPhone on a different telephone connection. The customer service agent said on the second time that it is a know problem with the iPhone app and it’s being w...
05-09-2018
02:20 PM
...account website. I can't access to Reward for 4 months. What a shane!!!! I have contact AGL customer service since I found the problem from 4 months ago. H.........E........L.....P
23-10-2018
10:52 PM
...y back to AGL account website. I can't access to Reward for a few months already. I tried to reach the customer service team and I dont have any luck in getting through. somebody p...
06-07-2019
06:17 PM
...eceived any feedback from them. I have also gone through AGL community discussion portal and found that same thing happened to many other customers as well. Therefore, I don't have any doubt to s...
07-08-2018
04:34 PM
This has been happening since I became a customer. What rubbish: it will never work. But this is typical of AGL's very, very poor customer service. Several times, I have asked CS to send me an e...
13-08-2018
08:11 PM
When I log in to My Account, I can only see my electricity account but not my gas account. How can I get them to both appear?
11-04-2020
12:51 PM
I am truly angry about having to write this email. My AGL electricity account number is 7063 571 207. I am extremely disappointed about AGL's customer service so f...